Now our campus has access to a online reference service!
InfoAnytime - the statewide virtual reference project coordinated by the Connecticut Library Consortium (CLC) a statewide membership collaborative serving all types of Connecticut libraries has come to the Lyme Academy College of Fine Arts library.
InfoAnyTime is a real-time, web-based reference service that provides live librarians to assist students, faculty and the public in finding information to support their research. It allows students and patrons to connect to a professional librarian 24 hours a day, 7 days a week. Sessions are conducted via online chat, using pushing and co-browsing technology to display information found on the web and in the iCONN databases. Currently the Microsoft IE or Firefox browsers are recommended. Basically anyone with a web browser can access the service - without extra add-on software.
HOW DOES IT WORK?
Users of the service click on the InfoAnyTime link on their library's web site, enter their name and email address (optional), and wait a few moments for a librarian to come online.
Professional, highly-trained librarians conduct reference interviews via online chat, and provide answers and further resources in the form of web sites and online database citations. These online resources appear directly on the user's screen, next to the chat session window. The user may interact both with the web sites provided and with the librarian until his/her question has been answered satisfactorily.
At the end of each session, both the participant and the reference librarians at the college receive transcripts of the session via email.
All LACFA students, staff and faculty are welcome to bring their questions about this new service to the staff at our campus library.
Krieble Library· LACFA · 84 Lyme Street · Old Lyme, CT 06371· 860.434.5232 ext. 130 or library@lymeacademy.edu
Formal Demonstrations of this service have been offered on: Wednesday, October 4 at 11:45am (Faculty Council) and Thursday, October 26 at 1:30pm (English Class). Additional open session demonstrations are being scheduled, please look for future annoucements or inquire directly with the librarian about the next session.